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Privacy Policy of Associação Viva Boa Vista

Welcome to Associação Viva Boa Vista, registered with the CNPJ under number 33.284.186/0001-07, headquartered at Av. Rômulo Rossi, 704, Jd. Santo Antônio da Boa Vista, Jacareí, SP. We are committed to the integrity and security of our users’ and customers’ personal data. This Privacy Policy applies to all digital interactions conducted on our website vivaboavista.org, associated services, mobile applications, and other digital platforms under our control.

By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We take the protection of your personal data very seriously and are committed to processing it in a responsible, transparent, and secure manner.

Definitions

  • “Personal Data” is information that identifies or can identify a natural person.
  • “Sensitive Personal Data” refers to information that reveals intimate personal characteristics, such as racial origin, religious beliefs, political opinions, genetic data, or biometric data.
  • “Processing of Personal Data” encompasses any operation involving Personal Data, such as collection, recording, storage, use, sharing, or destruction.
  • “Data Protection Laws” are all laws that regulate the Processing of Personal Data, including the LGPD (General Personal Data Protection Law, Law No. 13,709/18).

Data Collected and Reasons for Collection

We collect and process the following types of personal data:

  • Information You Provide: This includes, but is not limited to, your first name, last name, email address, physical address, payment information, and any other information you choose to provide when creating an account, making a purchase, or interacting with our customer service.
  • Information Collected Automatically: When you visit our website, we automatically collect information about your device and your interaction with our website. This may include data such as your IP address, browser type, device details, time zone, pages visited, products viewed, websites or search terms that directed you to our website, and information about how you interact with our website.

Use of Cookies and Tracking Technologies

The Viva Boa Vista Association uses cookies, which are small text files stored on your device, and other tracking technologies to improve the user experience on our website vivaboavista.org, understand how our services are used, and optimize our marketing strategies.

Types of Cookies Used:

  • Essential Cookies: Essential for the website to function, allowing you to navigate and use its features. Without these cookies, services such as the shopping cart and payment processing cannot be provided.
  • Performance and Analytics Cookies: These collect information about how visitors use our website, which pages are visited most frequently, and whether they receive error messages. These cookies are used solely to improve the website’s performance and user experience.
  • Functionality Cookies: These allow the website to remember choices you make (such as your username, language, or the region you’re in) and provide enhanced, more personalized features.
  • Advertising and Social Media Cookies: Used to deliver ads that are more relevant to you and your interests. They are also used to limit the number of times you see an ad, as well as to help measure the effectiveness of advertising campaigns.

Purposes of Data Processing

The data collected is used to:

  • To provide, operate, and improve our services and offerings;
  • To process your transactions and send notifications related to your purchases;
  • To personalize your user experience and recommend content or products that may be of interest to you;
  • To communicate important information, offers, and promotions, in accordance with your communication preferences;
  • Conduct internal analyses to develop and improve our services;
  • Comply with applicable legal and regulatory obligations.

Sharing and Transfer of Personal Data

We may share your personal data with third parties under the following circumstances:

  • With service providers and partners who assist us in our business operations, provided that they comply with our data protection guidelines and applicable laws;
  • To comply with legal obligations, respond to legal proceedings, or protect our rights and property, as well as the safety of our customers and the public;
  • In the event of a corporate restructuring, sale, merger, or other transfer of assets, ensuring that the receiving entity agrees to respect the privacy of your data in accordance with a policy equivalent to ours.

Links to Other Websites and Social Media

Our platform may include links to external websites of partners, advertisers, and suppliers. Clicking on these links means you will be directed away from our website to domains that follow their own privacy policies, for which we are not responsible.

We recommend that you carefully read these policies before providing any personal data. Similarly, we assume no responsibility for the privacy practices of third parties such as Facebook, Apple, Google, and Microsoft. We advise you to familiarize yourself with the privacy policies of these entities when using their services or applications.

Data Subject Rights

You have several rights regarding your personal data, including:

  • The right to access, correct, or delete your personal data in our possession;
  • The right to restrict or object to our processing of your data;
  • The right to data portability;
  • The right to withdraw your consent at any time, when processing is based on consent.

To exercise these rights, please contact us at vivaboavista@vivaboavista.org.

Data Security

We have implemented technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no system is completely secure. We are committed to notifying you and any applicable authority of any security breaches in accordance with applicable law.

Changes to the Privacy Policy

Our Privacy Policy may be updated from time to time. The most current version will always be posted on our website, indicating the date of the last revision. We encourage you to review our policy regularly to stay informed about how we are protecting your data.

Contact

If you have any questions or concerns about our Privacy Policy or data practices, please do not hesitate to contact us at vivaboavista@vivaboavista.org. We are committed to resolving any privacy-related issues for our users and customers.